As your Kerbo Charge channel is installed across the public domain it’s vital that it’s always quickly repaired in the event of any product or installation damage.

Your installation comes with a one year free of charge labour warranty, and after that for a low monthly fee (currently £4.99 / month) you get:

  • Easy reporting of any issues to our rapid response team.

  • Rectification of any urgent issues within 48 hours. Repair of less urgent issues within 30 days.

  • Peace of mind with zero excess or hidden fees.

  • We include any repairs to the channel, surrounding installation work, and even any damage caused by vandalism. T&Cs apply.

Kerbo Charge Repairs Warranty Service - Bracknell Forest Residents

How it works in three steps

  • Report any issues

    Simply email help@kerbocharge.com with a picture of the issue and a description (plus your name and address) and we’ll reply within 1 working day about next steps.

    We’ll soon be adding a self serve portal.

  • We'll schedule your repair

    We’ll let you know when we’re visiting to carry out the repair, or we’ll provide advice about how you can fix it yourself.

  • Get back to low cost home charging!

    Save around £25 per single charge compared to using public charge points!

Frequently asked questions about how it works