FAQs

How can I charge my car at home when I have no off-street parking?

You can install the Kerbo Charge package, which includes wall mounted charger, special pavement installed channel and app. When you need to charge you simply lift the lid on the duct, drop your cable in, and charge away.

What if someone is parked outside my house?

Most charging cables are long enough to reach either one space up or one space down from directly outside your house. Still taken? We find most residents just wait until the space becomes free and then move their car over.

What pavement surfaces can you install into?

We can install in to bitumen, paving stones, and brick surfaces.

Can you install across grass?

It is possible but not recommended - it involves ground excavation and laying of a concrete base which is often undesirable due to the permanent removal of green space.

What cable does Kerbo Charge take?

Our duct takes the Type 2 cable, which is the standard cable for all UK electric cars.

Do you supply a wall mounted charging unit?

Yes, we can provide both the duct and the wall mounted charging unit, or just the duct.

Does the Kerbo Charge duct self close?

Yes! This means it’s impossible to ever trip over it.

How do I open the Kerbo Charge duct?

You lift the lid, insert your charging cable, and then open the rest of the channel using your charging cable - it opens like a zip.

Do you take care of Council approvals?

Yes, this is a core part of our offering. When you place a Kerbo Charge order we take care of all permissions and the full installation. We only take an order for Kerbo Charge when we already have a partnership with the local authority where you live.

How strong is the Kerbo Charge duct?

Most of the unit is made from rigid PVC (the same material used by Thames Water for their utility covers) and is strong enough to withstand the pressure of a high heel and also a vehicle driving over it. It was tested by BSI to BS EN1433 and has a UK CA and European CE safety certificate.

When is Kerbo Charge available?

We’re currently piloting Kerbo Charge with Milton Keynes, Reading and Durham Councils. We’ll be announcing more pilots very soon.

How much does Kerbo Charge cost?

Head to the ‘Pricing’ page to see our product pricing.

Do you provide a guarantee?

Yes we provide a 10 year no quibble product guarantee and 3 year labour guarantee. If any issues emerge we visit the install site to inspect and make any necessary repairs.

Who is responsible for maintenance?

No maintenance is required, except to occasionally remove any leaves or dirt that accumulate in the channel.

You are responsible for ensuring the unit is correctly operated and your cable is correctly inserted.

We (Kerbo Charge) are responsible for repairing any product issues.

What’s the life expectancy of the product?

The Kerbo Charge channel has a life expectancy of over 25 years, and the hinge mechanism is rated to open and close at least 25 million times.

Can you install across roadways?

Although the channel is strong enough to withstand the pressure of any UK vehicle, we do not install across roads because it’s not entirely safe for you to be positioned in the roadway while you insert and remove your charging cable.