The Kerbo Charge ‘Managed Service’
As your Kerbo Charge channel is installed across the public domain it’s vital that it’s always quickly repaired in the event of any product or installation damage.
Your installation comes with a two year free of charge labour warranty, and after that for a low monthly fee (currently £4.99 / month) you get:
Easy reporting of any issues to our rapid response team.
Rectification of any urgent issues within 48 hours. Repair of less urgent issues within 30 days.
Peace of mind with zero excess or hidden fees.
We include any repairs to the channel, surrounding installation work, and even any damage caused by vandalism. T&Cs apply.
How it works in three steps
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Report any issues
Simply email help@kerbocharge.com with a picture of the issue and a description (plus your name and address) and we’ll reply within 1 working day about next steps.
We’ll soon be adding a self serve portal.
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We'll schedule your repair
We’ll let you know when we’re visiting to carry out the repair, or we’ll provide advice about how you can fix it yourself.
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Get back to low cost home charging!
Save around £25 per single charge compared to using public charge points!
Frequently asked questions about how it works
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You pay this from the start of Year 3 or 25 months after your Kerbo Charge install. That’s because the first two years are covered by the original installation labour warranty and product warranty.
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It’s £4.99 a month, index linked to the consumer price index, the UK’s main measure of inflation.
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Yes you can cancel at any time. If you cancel we’ll lock out your channel by installing a special fixed version of the lid.
You can reactive the channel at any time by scanning the QR code on the top of the special fixed version of the lid we’ll install.
There is a reactivation fee to cover the cost of us visiting your property to reinstall the opening version of the lid and we’ll notify you about this before your channel is locked.
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No, because your channel is installed in the public domain, it simply must be repaired quickly if it’s causing a hazard to other footway users.
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Many local authorities simply don’t have the funds to pay for additional repair work. As your channel is primarily for your exclusive use, it’s reasonable that you’ll pay a small amount to ensure it’s always quickly repaired.
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Yes we provide a 10 year product warranty, however this repair insurance covers the labour cost of any repairs, plus repairs caused by vandalism.
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Simply tell us when you’re moving and we’ll cancel your monthly payments. The channel will be locked out until the next resident takes it over.
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![Trustpilot logo with a large green star and five smaller green stars in boxes beneath it.]()
"It's very easy to use, looks smart and solved a tricky problem of charging our car in the street in Newbury."
Stephen, Newbury
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![Trustpilot logo featuring a green star, the word 'Trustpilot,' and five green squares with black stars.]()
"The Kerbo Charge team and Volker Highways did a great job installing the cable channel in the pavement, even repairing a dip in the pavement whilst doing so."
Jamie, Reading
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![Trustpilot logo with a large green star and five smaller green stars beneath the word 'Trustpilot' on a black background.]()
"Simple, neat charging solution from a great team"
Grace, Milton Keynes
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![Trustpilot logo with a green star and four green squares each containing a smaller black star, with the word Trustpilot.]()
"Absolutely game changing"
David, Milton Keynes
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![Trustpilot logo with a green star and five green squares, each containing a black star.]()
"Kerbocharge has been the perfect answer for my EV charging cable needs."
KFH, Hitchin
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![Trustpilot logo with a green star and five green squares with black stars.]()
"I'm delighted with it and was supported every step of the way"
Sharon, Milton Keynes
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![Trustpilot logo with a green star and five green squares each containing a smaller black star.]()
"I can now charge at home at any time of the day"
Mark Crawford, Wolverton
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![Trustpilot logo with black text, green star, and five green squares each containing a black star.]()
"The self closing ‘Utube’ is brilliant"
Bryan, Milton Keynes
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![Trustpilot logo with a large green star, the word 'Trustpilot' in black, and five smaller green squares with black stars underneath.]()
"EV Charging Made Easy"
Darren, Milton Keynes
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![Trustpilot logo with a large green star and five smaller green stars underneath, all on a black background.]()
"Kerbo Charge has meant that I can charge whenever works for me, and I dont need to worry about having the cable out for extended periods of time."
Alex, Wandsworth, London
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![Trustpilot logo with black text and a green star, accompanied by five green review boxes with black stars inside.]()
"Great product, does exactly what it needs to do, guides and protects my EV charging cable across the pavement and protects the public from tripping over."
John Richards, Dunstable
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![Trustpilot logo with five star icons, with the text "Trustpilot" in black]()
"Saved hundreds of pounds vs charging at work or public chargers in the few months it's been installed."
Jamie, Reading
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![Trustpilot logo featuring a large green star, the word 'Trustpilot' in black text, and five green review boxes with black stars inside.]()
Being able to charge our car from home has reduced our charging costs by about 75% and we no longer have to sit and wait in a cafe to charge the car. Total Win Win!!!
Joanne, Bolton
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![Within a few hours the channel was installed, cleanly and professionally.]()
Within a few hours the channel was installed, cleanly and professionally.
David, Bolton
